Posts tagged internet

Did Yahoo shape the internet?

Yahoo! is celebrating its 15th birthday this week and it seems to be prompting a lot of talk about the internet, how it all got started and where it’s going. Did Yahoo start the internet?

Technology has fundamentally changed the way that marketers approach advertising. With the internet creating a new medium – digital – the marketing industry has changed forever, to which Yahoo was at the forefront.

Fifteen years ago, when Jerry Yang and David Filo had a lot of spare time on their hands, they decided that this internet thing was going to be a big deal and wanted to make it easier for people to navigate around.

When I think back to 15 years ago, I remember wondering what I’d ever need to know about the internet for. It was complicated and all scientific back then. Plus, the ‘www’ in my eyes stood for the ‘world wide wait’, I was impatient and would rather look up an encyclopedia than sit in front of an old IBM monitor listening to that terrible dial-up sound. My how things have changed.

Now there are 234 million websites, 200 billion spam emails per day, 126 million blogs and 27.3 million tweets per day. Yahoo alone has 600 million users, so I think a Happy Birthday is in order as just 15 years ago, there were only 18,000 web sites and fewer than 10 million people globally on the internet.

There are estimated to be 1.6 billion people on the internet today—about 25% of the world’s population.

In a blog posting, Yang and Filo wrote: “We’ve had the unique opportunity to help create an industry and shape the online world…always trying to invent the future. Of course, we didn’t set out to start one of the world’s largest internet companies or be leading a movement that has changed the world.”

 It is worth remembering that Yahoo was the first major search engine to enjoy success in the early days of the internet – it was around before Google, yet we never said ‘I Yahooed it’. It was also one of the only internet companies to survive the dot.com bust, which consequently sent its shares soaring.

But by the very nature of the internet, the online world evolved which meant competition and when you come in at the top, there is only one place to go. 

The huge lesson Yahoo has learnt in 15 years? Yang and Filo say: “Change and growth on the internet happen at warp speed—especially if you’re filling a need. With the proliferation of websites and with hundreds of thousands of people accessing our guide, it was simply impossible for us to continue doing this on our own.”

Yes, the lesson was to accept competition, and a few years later, defeat. But never fear, Yahoo will be around for a while yet. It has teamed up with Microsoft to make sure of that and had made headlines this week after signing a deal with Twitter.

Yang and Filo conclude: “The internet still has enormous and untapped potential.  There are billions of more people we need to drive online, and then provide them with relevant content and opportunities that they’ve never dreamed about before.”

Digital Britain minister Stephen Timms agrees and has set the government a target of getting 7.5 million more people online by 2014 with up to £12m allocated to spend on digital social inclusion.

 More info on how the internet has changed our lives from an interview with Yahoo.


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Microsoft vs Google in a case of the pot calling the kettle black

Microsoft would obviously be among the first to say that leading firms should not be punished for their success, according to vice president and deputy general counsel of Microsoft Dave Heiner. So why is Microsoft verbally bashing Google out there in the media over antitrust and competition concerns?

It is a case of the pot calling the kettle black – and I will now share a Simpson episode to tell you why.

In season nine of the Simpsons (screened in 1998), an episode called ‘Das Bas’ saw Homer attracts the attention of Bill Gates when he starts his own internet company – Compu-Global-Hyper-Mega-Net.

Here is some of the script that should illustrate Microsoft’s blatantly childish jealousy issues and the way the company is currently doing business:

GATES: Your internet ad was brought to my attention, but I can’t figure out what, if anything, CompuGlobalHyperMegaNet does, so rather than risk competing with you, I’ve decided simply to buy you out.

HOMER: I reluctantly accept your proposal!

GATES: Well everyone always does. Buy ‘em out, boys!

(Bill Gates companions begin to trash the “office”.)

HOMER: Hey, what the hell’s going on!

GATES: Oh, I didn’t get rich by writing a lot of checks!

Gates isn’t buying Homer’s company, he’s ‘trashing’ it – much the way, one could argue, that he is verbally trashing Google currently in the press.

Government competition agencies are increasingly focused on Google’s growing power in search and online advertising, according to Microsoft.

But don’t forget, government competition agencies have spent the past seven months investigating a deal between Yahoo and Microsoft that is thought to be ‘antitrust’ and ‘anticompetitive’ too.

Google is dominant in certain markets, including search advertising. Last year the DOJ told a federal court that Google’s book search plan is anticompetitive in several respects. (One big problem is that Google would help itself to essentially exclusive rights to tens of millions of books—effectively locking out everyone else.)

Last week, the European Commission said it was investigating various aspects of Google’s conduct, including claims of retaliation, exclusivity and manipulation of search results to disadvantage rivals. Google was reported by Ciao, a subsidiary of Microsoft.

On Microsoft’s blog today, it said, “Google’s public response to this growing regulatory concern has been to point elsewhere—at Microsoft.”

It says that Google is telling reporters that antitrust concerns about search are not real because some of the complaints come from one of its last remaining search competitors.

It’s worth asking whether Google’s response really addresses the concerns that have been raised. I’ve asked Google and I waiting to hear back…but will the search giant even dignify such allegations and join this childish fight?

When the Yahoo and Microsoft partnership was approved last month, many were singing the praises of the pair. Others, myself included, said that while it is good for competition, the pair have quite the task ahead of them if they are going to get consumers and advertisers to migrate away from Google (a brand they have stuck by for over ten years). How will they do it? I pondered.

Bashing, it seems. But Microsoft maintains that it is not alone in trying this business tactic:

Heiner says: “Complaints in competition law cases usually come from competitors. (I’ve seen plenty of competitor complaints.  Novell, when current Google CEO Eric Schmidt was at the helm, was never hesitant about complaining to regulators about Microsoft. Google hasn’t been shy about raising antitrust concerns about Microsoft in the last few years, either.)

“This is the way that competition law agencies function: They look to competitors in the first instance to understand how particular markets operate, the practices of dominant firms and the competitive significance of those practices.

“Of course, as we have always said, it is vitally important that competition law authorities also listen to and assess the views of customers, business partners and everyone else affected by a dominant player’s business practices. Ultimately what’s important is not who is complaining, but whether or not the challenged practices are anticompetitive.”

Is Google anticompetitive? Or just too big to touch?

Publishers, advertisers, advertising agencies and others want to see real competition in search and online advertising, says Microsoft.

But if that is provided, what guarantees that people will switch?


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Demand for iPad higher than it was for the iPhone. Price or curiosity?

There is more demand for Apple’s forthcoming iPad then there ever was the iPhone, according to new research.

Is this surprising? Yes. Why? Because all the reports that were flowing out of newsrooms immediately after Steve Jobs introduced the new product where negative.

“It doesn’t have this…it doesn’t have that…” Bla bla. The critics were wrong. People still want the iPad.

As I have said before, consumers are curious about Apple. It seems to be able to do no wrong and what the bloody hell would you want a camera on a tablet computer for anyway? Research has backed me up:

A new survey from RBC/ChangeWave reveals that 13% of consumers were either somewhat or very likely to purchase the iPad, compared with the 9% who gave the same reply for the original iPhone in a similar survey conducted prior to its launch.

Mike Abramsky, RBC analyst, said that while he does not expect feverish initial launch lines such as the iPhone attracted, “the data portends well for healthy initial iPad uptake.”

The reason?

The iPad’s unexpectedly low price point – starting at $US499.

Only 8% appear unwilling to pay Apple’s indicated iPad prices, according to the survey, that well below 28% who balked at initial iPhone pricing.

But perhaps the high demand is also due to people’s curiosity over what exactly the iPad will do and how it will enrich their lives. Tablets have been around for years, so why all the hype now?

Consumers have been told that not only will the iPad change the way we consumer media, it will revolutionise our use of the internet…of how we use technology! It will make our lives easier and I guess you’d be crazy not to buy into that when it’s for such a low price.  

Top planned uses for the device among buyers includes surfing the internet (68%), checking e-mail (44%), and reading e-books (37%).

The iPad may have greater potential than first touted and gives further weight to Apple’s predictions that the iPad will be in the hands of more than 10 million consumers by the end of the year.

Better fix those censorship rules then guys.


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Too sexy for Apple?

Believe it or not but Apple has finally got something wrong, upsetting customers - and no, I’m not talking about the iPad.

Apple has begun enforcing stricter policies around apps available from its app store in a move that could see some apps removed entirely.

While the tech giant has so far only removed adult-themed apps, some games have also been removed.

Techcrunch reports that no more applications with “overtly sexual content” will be allowed, however, the criteria in which apps on the Apple store will be measured remain unclear.

The policy is expected to alarm some developers, and like other attempts to censor internet content, could see some apps banned for no reason at all - or at least in a case of misunderstanding (think of how in India you can’t look up ‘sex discrimination laws’ because the search term ‘sex’ is banned.

The news has already prompted many scathing opinions and blog posts on Mac enthusiasts sites such as cultofmac.com and 9to5mac.com. Blog posts on the sites are warning developers to make sure they don’t feature any “sexy women in apps” deeming the bans “ridiculous”.

The pulling of apps is in response to what is being dubbed as “sexy apps”, which also includes porn.

The move comes at a rather convenient time, with many touting that the clean-up attempt is to ready the market for its iPad, which is due to hit stores next month.

The iPad is expected to be popular with schools - carrying textbooks.

It seems that no medium is safe from censorship these days. And it isn’t necessarily a bad thing. For years, the internet has known no or little inhibitions - there were no clear boundaries and anything and everything was available for download. We called it freedom. And until the internet giants got on board with censoring content available through their sites, there was no way to apply any laws on the world wide web as it isn’t confined to any one jurisdiction.

But the question is now, how much power should these ‘internet giants’ have over what content can and can’t be seen - and furthermore, what is too “sexy”?

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Google wants to be your broadband provider. And sell more ads.

Imagine downloading a high-definition, full-length feature film in less than five minutes. Universal, ultra high-speed internet access will make all this and more possible – says Google.

The search engine giant has today made a bid to launch its own high-speed broadband network.

Search engine + email + phone handsets + social sites + broadband = world domination.

Just kidding. But Google really is every where, isn’t it? Mmmm, everywhere except China. But never mind that. Google’s latest venture is only launching as a trial in the US, for now.

Should it succeed, it will be able to gather yet more customer information from its broadband network and target users better with ads. There really is no escaping.

But aside from that, you have to hand it to Google. They’re are doing an excellent job at remaining in the hearts and minds of customers.

Remember a few years ago when Pay TV companies were launching triple-play packages and they would sell you broadband internet , mobile and fixed line plans and satellite TV and you’d pay for it all in one bill? Well I see Google heading down a rut e that is much the same. It’s streamlining digital communication and making itself a one-stop shop.

That should make things easier for advertisers too. They will be able to send one consistent brand message through a range of different digital channels while only having to deal with one provider/host. Maybe they’ll get a package deal too – say some search ads, some video ads on YouTube, a profile on Buzz and maybe throw in a display ad here or there for free.

In a statement on its blog, Google said, “We plan to offer service at a competitive price to at least 50,000 and potentially up to 500,000 people. Our goal is to experiment with new ways to help make internet access better and faster for everyone.”

The search giant also lists a number of specific features it has in mind. Here they are:

Next generation apps

Google wants to see what developers and users can do with ultra high-speeds, whether it be creating new bandwidth-intensive “killer apps” and services, or other uses not even it can yet imagine.

New deployment techniques

Google will test new ways to build fiber networks, and to help inform and support deployments elsewhere.

Openness and choice

Google plans to operate an “open access” network, giving users the choice of multiple service providers.

Although, for now, Google says that the initial purpose of the project is to “experiment and learn”.

Network providers are making real progress to expand and improve high-speed Internet access, but there’s still more to be done – and Google is the King that has the money to do it.


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How to create and tailor your next ad simply by listening in…

 

A number of big brand advertisers and marketers and experiment with developing ad campaigns based on what consumers are talking about on the web.

Monitoring what internet users say in their instant messages,  social networks and blogs isn’t anything new, of course. There has been many a study telling us what the most popular brands discussed on the internet is (Apple’s iPhone, Vegemite, Starbucks and Microsoft just to name a few).

But now, marketers are using new technologies to scan the web for key words to find out what consumers are—and aren’t—saying about their brands, according to the Wall Street Journal.

Marketers can then incorporate those findings into their more-conventional research to create  specific text and photos for their ads given what consumers seem to want – or, what they say they want, at least.

Furthermore, once the campaigns are up and running, advertisers are using the same web-scanning technologies to gauge consumer reaction to their messages, and to fine-tune them.

Marketers have long drawn on information from the web to help them design their web sites and online marketing campaigns.

Now, more of them have begun to use it to guide their marketing across a range of media, including print and TV, and in choosing the overall strategy for those campaigns.

Digital marketing and advances in the technologies available to marketers and advertisers don’t just mean more channels to advertise – they mean more channel to listen, too.

Jason Falls, a social media consultant and blogger on socialmediaexplorer.com, said that it is “imperative” that companies and brands can gauge public opinion about them by listening in to online conversations.

He added that companies could also then interject in these discussions and that while marketers may not have control over the conversations, they should at least have a participatory role in them.

Services such as Google Alerts and searches on Twitter, Google Blogs and Bing can allow companies to keep track of conversations about their company.

According to recent research from Harris Interactive and Tealeaf, more adults are turning to social media to talk about problems they have had with brands and companies.

Here are some sites to help you:

Socialmention.com

Boardreader

Collecta

TweetBeep

and the old favourite, Google Alerts

 


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Microsoft’s market share is safe with Windows 7

Windows 7, despite launching to heavy criticisms, has managed to snag over 4% of the global operating system share in just three weeks.

Windows 7 continues to blaze trails, both in new sales and in upgrades of existing machines proving that Microsoft still has what it takes in the computing market.

Despite Apple’s popularity and clever brand and marketing techniques, it holds just 9% of the market. Overall, Microsoft commands 91%.

Windows 7’s momentum may continue through the end of the year, when PC sales are traditionally high. If it does, it will be interesting to see where most of the users are coming from – be it upgrades from XP, Vista, or new machines. Regardless, the message is clear: Windows 7 is growing at an astounding rate.

What is encouraging is that computer sales overall are remaining strong which could suggest people are once again buying.

Click here for a look at the advertising that has ensured Windows’ success…or has it?

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