townsendBruce Townsend, online marketing expert at ecommerce & EPOS supplier, Actinic (www.actinic.co.uk)

Only a few years ago, networking was the thing that greased the wheels of business. It wasn’t what you knew, but who you knew, that built the reputation of your company. Whether at exhibitions and events, or in the local Chambers of Commerce, pressing the flesh and chewing the fat with like-minded people was the way to put the word about. Handing out bits of free advice opened doors for the occasional sales pitch, and brought the business rolling in.

The worldwide web changed all that. The online channel became the new growth opportunity, and on the internet it wasn’t who you knew, but what you knew that counted. Early conversations were about HTML and Perl script and how to physically create an online presence. As technology became easier to use, and more companies went online, competition increased and the debate switched to PPC and SEO, and how to get your web site visible in search results.

Today, we may be on the cusp of another switch. In the UK, 90% of searches go through Google. For any given search, Google only offers twenty places in the first page of results, and ten of those are adverts. It’s getting crowded at the top, and harder and harder for new entries to gain visibility.

But fear not, because rescue may be at hand. And guess what, it’s good old-fashioned networking in another guise. More and more businesses are gaining a foothold and building a profile online using social networking sites like Facebook and Myspace, and business-oriented services like LinkedIn and Plaxo. Even Twitter, the bastard child of blogging and social networking, is being put to effective commercial use.

Initially dismissed by business skeptics, these sites are finding their place in the armoury of business marketing tools. Is your business represented there?